I have the same problem on my new Surface. I can log into the online OneNote and if I say I want to open a notebook on the desktop it fails. I logged into the preinstalled app on the Surface and it can't open any of my notebooks even though they are all in OneDrive (which sync'd without any problems). I tried logging on with my regular Windows login (with two step ID) and when that didn't work I tried logging in with an app password. The login seems to work but OneNote can't open any of the notebooks. Says 'We need the password to sync this notebook (Error Code 0x80070005)' but there is no place in the box to put in any passwords.besides it says I am already logged in.

• Can't Access Notes On Iphone X

With all these issues I am getting closer and closer to moving all my stuff to Evernote and forgetting about OneNote since they can't seem to make it work right. I have been a loyal OneNote user for years but all these login problems and being unable to access my notes is getting pretty frustrating. I was on the verge of signing up for Office 365 on this new Surface but I'm afraid I'll just run into the same problems with my notes and any other documents, spreadsheets, etc. That I might create. I have the same problem on my new Surface with the pre-installed OneNote app. The error code I get when I try to access my notes is 0x80070005.

The message says 'We need the password to sync this notebook' but OneNote is already logged in with my Microsoft Account AND I have not even selected a notebook yet.just clicked on the 'More Notebooks' item on the menu. I wish Microsoft would get it together with this login.

Can't Access Notes On Iphone X

I have used OneNote for years and really like it but with these issues I may have to switch everything to Evernote. I was going to buy Office 365 to go with my new Surface but now I'm afraid if I do I will never be able to get to any of my stuff because of the login issues.

Has anyone experience issues with OneNote app on Microsoft Teams? Either the web based or application, OneNote cannot be accessed even if a new one was created.

It outputs an error of: 'We can't access this notebook. You might not have permissions to view it, but your IT Admin show be able to help you.'

As group owners/members, shouldn't we be able to access OneNote? Previously, we were able to access our notes without a problem but something must've changed recently. We've checked some other groups and they are experiencing the same thing as well.

If we open OneNote application on the computer, it does show our Notebooks that are missing on Teams. Any ideas what is causing these issues? Thanks, Chris. Am hoping for a quick solution for this as onenote connection seems to be the achilles heel of Teams at the moment. I too am getting this error on a team that was working with onenote and now isn't. 'y ou might not have permission to view it, but your IT admin should be able to help you.' Ironically, I am able to succesfully creste the tab I have a another team that I am unable to add pages to: 'We failed to create the notebook.

Your IT admin should be able to help you.' I have a third team where the onenote pages were not created in the Site assets Onenote and have not found a way to 'Connect' to the site assets notebook. And I have other teams that were set up in the same way and are working fine.

Last week, I changed the Sharepoint permissions for the notebook and added specific users as owners to the onenote. That didn't fix it then, but today it is working. I really can't explain what fixed it because the other changes I made, could have just taken time to propagate. Nevertheless, there is a pretty good work around. Navigate to the OneNote file on Sharepoint. Get a sharing link for internal users.

Then switch back to team. Create a new tab, but select Website. Add the link. This will give you direct access to the onenote website. Although, you may have to login to O365 again. Hi Chris, I work on the OneNote team, specifically on the Teams integration and am very sorry to hear about the error you and the others on this thread are encountering.

Can you please help by sending the following information to help us investigate? 1. Is this error affecting every team member, or only a few/the site owner? Can you send a screenshot of the error including any sessionID/errorID/correlationID that might be included? Are you able to access the notebook through the web browser? Also, I'd love to learn more about how you and your team uses Teams together with OneNote (what scenarios are most important to you, what you'd like to be able to achieve with the integration) in order to keep improving the experience. Let me know if you're interesed in chatting more:). We're currently working on the ability to bring in existing notebooks to Microsoft Teams.

Hi Moritz, I work on the OneNote team, specifically on the Teams integration and am very sorry to hear about the error you and the others on this thread are encountering. Can you please help by sending the following information to help us investigate? Is this error affecting every team member, or only a few/the site owner? Can you send a screenshot of the error including any sessionID/errorID/correlationID that might be included? Also, I'd love to learn more about how you and your team uses Teams together with OneNote (what scenarios are most important to you, what you'd like to be able to achieve with the integration) in order to keep improving the experience. Let me know if you're interesed in chatting more:).

We're currently working on the ability to bring in existing notebooks to Microsoft Teams. Hi Grant, I work on the OneNote team, specifically on the Teams integration and am very sorry to hear about the error you and the others on this thread are encountering. It sounds like you are running into a number of issues. Can you please help by sending the following information to help us investigate?

Is this error affecting every team member, or only a few/the site owner? Can you send a screenshot of the error (for both the access and create issues) including any sessionID/errorID/correlationID that might be included? Are you able to access the notebook through the web browser? Also, I'm sorry to hear that OneNote is the 'achilles heel of Teams':( It would be great to learn more about how you and your team uses Teams together with OneNote (what scenarios are most important to you, what you'd like to be able to achieve with the integration) in order to improve the experience. Let me know if you're interesed in chatting more:). We're currently working on the ability to bring in existing notebooks to Microsoft Teams, which you mentioned as something you need to do.

This should be released in the next couple of months, but in the meantime, I'd suggest pinning the Notebook as a 'Website' tab or copying all of the content into a new Teams (site) notebook. Hi Robert, I work on the OneNote team, specifically on the Teams integration and am very sorry to hear about the error you and the others on this thread are encountering. It sounds like your issues have been solved, but if that isn't the case let me know and I'll see what I can do to help get to the bottom of the issue (I've asked the others on the thread for more info, and will report back once we determine the cause). Also, I'd love to learn more about how you and your team uses Teams together with OneNote (what scenarios are most important to you, what you'd like to be able to achieve with the integration) in order to keep improving the experience.

Let me know if you're interesed in chatting more:). We're currently working on the ability to bring in existing notebooks to Microsoft Teams. Hi Ailsa, We would be glad to provide you with necessary information to help resolve this issue. To answer your questions. 1. Is this error affecting every team member, or only a few/the site owner? - It is affecting every team members in the group. I did some checking the other week on the issues in other groups and they are experiencing issues as well.

What is odd is that Notes on Teams works for some groups while it doesn't work for others. Can you send a screenshot of the error including any sessionID/errorID/correlationID that might be included? - No sessionID/errorID/correlationID were generated. It seems like a generic error of. You might not have permission to view it, but your IT admin should be able to help you.'

Are you able to access the notebook through the web browser? - Browser version of Teams? The only way we can access OneNote is if we access the file directly with OneNote application. If there are more information we can provide to help escalate this issue, please let us know. We'd be interested in visiting more on how we use OneNote in Teams together.

It be awesome if we are able to bring in existing notebooks to Teams because we have many different departments within the company that uses OneNote and would like to continue to use them when we migrate them to O365. Thanks, Chris. Hi, Would like to contribute with two related issues:. Having created a OnenNote book outside Teams I have added it to a channel i Teams as a file.

Tryign to access this via Teams (on line or in the app) give med the error: Sorry, we couldn't find your file.' In this case I can access the file when opening the channel's area in SharePoint.

Tryign to add a OneNote tab to add a new Channel tab containing a OneNote book results in the error message: ' We're having trouble with finding your notebook.' When tryign to recreate the same book I get a message that there is a name conflict: 'That section name's taken. Try another one.' The notebook created but not accessable is not visible in SharePoint. Looking forward to having this issue fixed.:) Br Olof. Hi, Would like to contribute with two related issues:.

Having created a OnenNote book outside Teams I have added it to a channel i Teams as a file. Tryign to access this via Teams (on line or in the app) give med the error: Sorry, we couldn't find your file.' In this case I can access the file when opening the channel's area in SharePoint. Tryign to add a OneNote tab to add a new Channel tab containing a OneNote book results in the error message: ' We're having trouble with finding your notebook.'

When tryign to recreate the same book I get a message that there is a name conflict: 'That section name's taken. Try another one.' The notebook created but not accessable is not visible in SharePoint. Looking forward to having this issue fixed.:) Br Olof.

The whole note books seem to be a mess. Last week I found that in the education version of Teams that the class note books and other note books that are created as part of the education teams were never accessible by guests. The same for Assignments. Today I tried creating a new notebook in SharerPoint as my guest user (this worked!) and then trying to access it as the same guest. An error message is all I got. Then I had a look under files and I found that my notebook has been split across 3 files: Even if a note book is stored in 3 files this is not something an end user should see! Regarding your two issues: 1.

That is unfortunately a known bug that we are working on fixing. For now, the best way to open an existing OneNote notebook outside of Teams is to add the notebook URL as a website tab in the Team. In the next month though, we are shipping a new version of the OneNote tab that allows users to bring existing notebooks into Teams:) 2.

What is the current process you are doing to add a new channel tab? Can you send a screenshot of the error message/experience to ailsalee@microsoft.com? Thanks, Ailsa. Hi everyone, this is what Ailsa wrote to me: 'The issue with accessing OneNote content through Teams is due to the fact that the team SharePoint site has more than 5000 OneNote ‘items’ (notebooks, sections, or section groups) in it. The OneNote API can only provide notebook information to other apps (i.e.

Teams) for SharePoint sites with 5000 or less items. It isn’t an issue when using the OneNote web app directly because the OneNote API is not needed for this. The workaround would be to reduce the number of notebooks in the team’s SharePoint. ' I hope this helps.

Greets Moritz. This might not related to everyone else's issues, but this turned out to be my problem when I had notebook issues in teams and thought it might help others who land here. What I did wrong: I deleted the default 'General.'

Section from the notebook and then Teams wasn't be able to open the notebook even though it was still available in Sharepoint. How I fixed it: Restored the deleted section to the notebook. What else I wish worked: Ability to see all sections and section groups in notebook from Teams. Our company workaround: Policy that the very first page of every OneNote notebook says 'First things First! Click 'Open in OneNote' above.' Hi Avni, thanks for sharing! Sorry to hear about that issue - I am glad to hear that you figured out how to resolve it.

I think we could improve the experience with a better error message though so that's something my team will look into. The ability to view the other sections/section groups in the notebook is coming! So hopefully you won't have to click Open in OneNote in future;) I'd actually love to have a call with you and talk more about how your organization uses OneNote in Teams. We could share more details of upcoming features and get other feedback on your OneNote usage. If you're interested (and anyone else reading this) please send me an email at ailsalee@microsoft.com and we can chat! That's one of the main 'issues' with the current Onenote integration, we are experiencing much of the same.

Users set up a Onenote tab in Teams, then open the Onenote in the desktop version and delete or change the section names, and in doing that, breaking the link between Teams and Onenote. It's easy to fix by changing the section name back, but it's difficult to manage when you got many teams set up. I think the basic problems in many cases is that users are not accustomed to the 'General' term, showing up in both the Sharepoint file library and as a Onenote section. Not sure if it's already on the agenda, but might be an idea to be able to rename the default 'General' channel name into something more fitting. Hello, everyone on this thread:), Thank you so much for all of this feedback on the OneNote integration. I'm the Product Manager on the OneNote team who is working on developing this integration further. The new version of the OneNote tab that we will release shortly (end of October) will allow you to add entire notebooks as a tab (both new and existing notebooks).

We hope this will solve a lot of the problems where people are accidentally deleting sections etc. With the new version, even if something is deleted, the tab will show the notebook as long as it still exists. This also lets you use whichever OneNote notebook you would like within the team (and different notebooks for different channels if that is desired). We're also exploring some new features such as - being able to @mentions users in a team, being able to view all of your notebooks in one place in a 'OneNote' personal app in the left rail. I really would love to hear from each of you on the thread about how your organizations are using OneNote (inside and outside of Teams), and what you would like to see improved. Such as, is it valuable to have a notebook inside a tab, instead of viewing it in the OneNote app itself? PLEASE reach out via email if you are interested in a chat.

I want to make the experience better and I really need to hear from you to do so:) Ailsa (ailsalee@microsoft.com). Re how people are using OneNote with Teams. There seem to be some serious limitations right now. In my previous trials, it is far too easy to break things once your team notebook is being used from a OneNote client (whether web, mobile or desktop). It seems to require specifically named tabs in the notebook in order to retain use in teams.

You also seem to be limited to one tab per channel which is very limiting. Also one notebook per team which is even worse. On a complex project or programme, it is commonly a requirement to have a 'Team' for the whole project but then sub-teams for different areas (PM, technical, BA's, etc) - these would seem to fit in nicely with the idea of a 'channel' but the volume of information required in these channels is too high to fit neatly into a single notebook tab or a folder in a single document library. So things need to be more robust and more flexible to make the teams interface safe to use with OneNote. Hey Julian, thanks for this feedback! I completely agree with you - the current integration design makes sense for particular sized teams that work in a particular way, but it quickly breaks if a team is hoping to use it in a different way. The issue where the Teams/OneNote connection breaks if a section is renamed has been fixed.

So that should no longer be happening - please let me know if you are still experiencing problems there. The new integration that our team is working on will be much more flexible and will fix the other issues that you have listed.

We will allow the ability to add existing notebooks to a team, and to add multiple notebooks to a team or channel. Thanks and do email me if you have anything else you'd like to share:) Ailsa.

Thanks for responding Ailsa, good to hear that you are fixing the various issues. Once teams is better integrated.

If you could try to make sure that fixes and updates as you've mentioned are maintained in the Office 365 Roadmap, that would be really helpful since that is the goto place for us to get information on what is being worked on, enhanced and fixed. Now that Teams is in the wild, it is very important that you get the message out when things are fixed or improved otherwise you will be building up a backlog of negative feelings and comments that may no longer be correct but have no evidence to show that they have changed. I regularly try to get updates out to our Yammer users on what is changing in Office 365 so that non-technical people have a chance of knowing how things are changing - the weekly updates in the admin centre and the roadmap are the two key resources for this.